What is a key function of users with System Administrator access?

Users with System Administrator access have the crucial role of modifying system-wide configurations. This includes settings that affect the overall operation of the Appian environment, such as managing security policies, configuring system integrations, and overseeing environments. Their control over these configurations ensures that the application runs smoothly and adheres to organizational standards.

While creating process models, managing projects, and monitoring user actions are important functions within Appian, these tasks are typically handled by users with different levels of access or specific roles, rather than the System Administrator. The System Administrator's ability to influence the underlying system settings directly impacts how all users interact with the application, making their role integral to maintaining the application’s infrastructure and functionality.