Which of the following is a common use case for the Appian RPA (Robotic Process Automation)?

The common use case for Appian RPA is streamlining repetitive tasks across various applications. RPA is specifically designed to automate mundane, repetitive processes that require little to no human decision-making. In many organizations, these tasks can include data entry, processing transactions, or managing data between applications. By using RPA, businesses can increase efficiency, reduce errors, and free up human workers to focus on more strategic tasks that require creativity or critical thinking.

The other options, while they address important aspects of business operations, do not align with the primary focus of RPA. Improving user experience on web forms involves enhancing the interface and usability, which is more about user interface design rather than automation. Creating complex data analysis reports typically requires advanced analytics tools rather than automation of processes. Providing customer support via chatbots relates to conversational AI and customer service strategy rather than the core functionalities of RPA, which focuses on automating backend processes.